Georgia IT Inc.
Job Title :
Senior Voice TechnologistLocation :
Bethpage, NYPosition Type :
Full time Rate :
$130k/YearInterview Process :
Phone followed by F2F Required US Citizen, Green Card onlyJob DescriptionRequires Genesys 8.
0 Experience
Qualifications:
5
years of experience in infrastructure and system design, development and support related to call center technology5
years of experience with key call center technologies and integration such as but not limited to:
ACDs (Cisco, Genesys, Avaya, and Aspect), IVR design and development/maintenance, speech recognition, digital call recording, quality, predictive dialing and VoIP networking5
years of experience with system design, development and integration of web, client server and database design and administration5
years of experience with design, development, implementation and support of IT infrastructure components such as servers (WINTEL, Solaris, Open Source), databases (Oracle / SQL Server), storage, networking (Cisco),desktop, and programming languages such as JAVA and.
NETAble to quickly adapt to diverse and changing environments, performing multiple tasks and adjusting priorities based on workload and direction from management and customerAn ability to present and discuss technical, functional and management information in a clear and concise way that explains complex topics, is persuasive and promotes consensusSolid teamwork and interpersonal skills and ability to communicate with customers, staff, senior management, vendors and contractorsKnowledge of system integration, architectural design and implementations pertaining to speech analytics, Call recording and Analytics, and Outbound DialersExperience in the introduction of new technologies and standards into a mature IS or business environmentBS/BA in Engineering, Computer Science, Networking or related area is highly preferred.
Minimum of 60 College credits required or military experience or technical/trade school certification.
About the Company:
Georgia IT Inc.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Senior Voice TechnologistLocation :
Bethpage, NYPosition Type :
Full time Rate :
$130k/YearInterview Process :
Phone followed by F2F Required US Citizen, Green Card onlyJob DescriptionRequires Genesys 8.
0 Experience
Qualifications:
5
years of experience in infrastructure and system design, development and support related to call center technology5
years of experience with key call center technologies and integration such as but not limited to:
ACDs (Cisco, Genesys, Avaya, and Aspect), IVR design and development/maintenance, speech recognition, digital call recording, quality, predictive dialing and VoIP networking5
years of experience with system design, development and integration of web, client server and database design and administration5
years of experience with design, development, implementation and support of IT infrastructure components such as servers (WINTEL, Solaris, Open Source), databases (Oracle / SQL Server), storage, networking (Cisco),desktop, and programming languages such as JAVA and.
NETAble to quickly adapt to diverse and changing environments, performing multiple tasks and adjusting priorities based on workload and direction from management and customerAn ability to present and discuss technical, functional and management information in a clear and concise way that explains complex topics, is persuasive and promotes consensusSolid teamwork and interpersonal skills and ability to communicate with customers, staff, senior management, vendors and contractorsKnowledge of system integration, architectural design and implementations pertaining to speech analytics, Call recording and Analytics, and Outbound DialersExperience in the introduction of new technologies and standards into a mature IS or business environmentBS/BA in Engineering, Computer Science, Networking or related area is highly preferred.
Minimum of 60 College credits required or military experience or technical/trade school certification.
About the Company:
Georgia IT Inc.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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