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Business Systems Analyst 6082

Business Systems Analyst to assist with the QA portion of our client's messaging systems roll-out.
Good communication skills / presents well - person will spend a lot of time in the contact center working directly with agents/spvr/mgrs.
Knowledge of software applications in general - the specific tools are java/web based tools but custom built by CV
Knowledge of web tools / terminology
Testing experience - test plans and test execution and manage testers
workflow design
understanding of telephony
understanding of basic internet principles..
Modem, router, etc..
HTTP, DHCP, browser, WiFi, SSID

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